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Privacy Policy

High-quality programmable optical transceivers, fibre solutions and specialist technical support for reliable, high-performance networks.

Privacy Statement

Last updated: [2026-09-22]

At Candela Technologies Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, store, and protect information when you visit or use www.candela-technologies.net.

Information We Collect

We may collect information that you provide directly to us, such as your name, email address, telephone number, postal address, or other information you submit through forms on our website.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage data.

How We Use Your Information

We may use your information to:

  • Provide and manage our services.
  • Respond to enquiries and requests.
  • Process transactions where applicable.
  • Improve our website, services, and user experience.
  • Send relevant communications where you have consented to receive them.
  • Meet legal and regulatory requirements.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and remember your preferences.
Where required by law, we will ask for your consent before using non-essential cookies. You can manage or disable cookies through your browser settings or our cookie preferences tool.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website or provide our services. These providers are only permitted to use your information for the purposes for which it was provided.
We may also disclose information where required by law, regulation, legal proceedings, or to protect our rights, users, or property.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your information in certain circumstances.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your information in a portable format.
To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing them with personal information.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Statement or how we handle your personal information, please contact us:

Candela Technologies Ltd – www.candela-technologies.net
Email : info@candela-technologies.net

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